Shipping Policy

Thank you for shopping with Davemas! Please carefully read the following shipping policy to ensure that your items are delivered smoothly.

1. Shipping Areas

We currently offer both domestic and international shipping. Our shipping areas are as follows:

• Domestic Shipping: We provide shipping services to all regions within mainland China.
• International Shipping: We offer shipping to multiple countries and regions worldwide.

2. Processing Time

• Order Processing Time: After your order is confirmed, we typically process and ship it within 1-2 business days.
• Special Circumstances: During promotional events or holiday seasons, order processing may be slightly delayed. We appreciate your understanding and patience.

3. Shipping Methods

We work with multiple reputable logistics companies to ensure your items arrive safely and on time. Our available shipping methods are as follows:

• Domestic Shipping: We offer standard and expedited shipping services. Delivery time usually ranges from 3-7 business days, depending on the delivery location.
• International Shipping: We offer standard international express and economy shipping services. Delivery time generally ranges from 7-21 business days, depending on the destination country/region.

4. Shipping Fees

Shipping fees are calculated based on the weight, size of your order, and the distance to the delivery address. You can check the estimated shipping fees during checkout.

• Domestic Shipping Fees: Shipping fees for domestic orders are calculated based on your delivery address. Please refer to the cost breakdown at checkout for the exact amount.
• International Shipping Fees: Shipping fees for international orders are calculated based on the destination and package weight. The exact fees will be shown at checkout.

5. Shipping Time

• Domestic Shipping Time: Typically 3-7 business days, depending on the delivery address and logistics company.
• International Shipping Time: Shipping usually takes 7-21 business days. Actual delivery time may vary due to customs and logistics processes in different countries/regions.

6. Tracking Information

Once your order has shipped, we will send you a tracking number via email. You can use this number to track your package’s delivery status on the logistics company’s website.

7. Shipping Issues

• Lost Packages: If your package is lost or damaged during shipping, please contact our customer service team immediately. We will assist you in resolving the issue.
• Address Issues: Please ensure that your shipping address is correct when placing your order. If a package is undeliverable due to an incorrect address, you may be responsible for the reshipping costs.

8. Customs Duties and Taxes

For international orders, customs duties and taxes may apply depending on your country’s laws and regulations. These fees are typically the responsibility of the recipient, and Davemas is not responsible for any additional charges.

9. Contact Us

If you have any questions or need assistance regarding shipping, please feel free to contact us:

• Email: service@davemas.com